User testing involves evaluating the functionality and user-friendliness of a website, app or other digital product. Testers often record a video of themselves using the product as they attempt to ...

User testing is the most effective way to find out if your product will succeed when it gets to market. Physically sitting down with users and watching them navigate your product, service, or site can ...

One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...