When considering running a BPO operation, the first thing call center executives should know, says Reyes, is that even though it falls into a similar category being that both involve “business ...

Chicago Atlantic announced today that it served as the sole arranger and administrative agent on a $30 million senior secured ...

If contact center operators want to offer BPO services either in addition to, or instead of, what they are currently doing, they need to understand what they may come up against. At the outset this ...

In 2021, there is no denying that there were plenty of disruptions for people-intensive industries. The business process outsourcing (BPO) sector was not spared from this. However, many ...

New Delhi [India], March 7: Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India. Without charging a business consulting fee, Times ...

It's rare when it happens, but when miscalculations enter a call center the results can be catastrophic. Curt Barry, president of F. Curtis Barry & Company, a Richmond, VA, operations and fulfillment ...

Rohit Mehta is an Indian blogger, author and entrepreneur. He owns a blog named Digital Gabbar which is Available in English & Hindi. Rohit has been in the digital marketing and IT sector for over 10 ...