Arguing that it now faces stiff competition from a raft of rivals, Pacific Bell has quietly asked state regulators for free rein to charge whatever it wants for directory assistance. In a ...

The operator is going off the hook for millions of customers. Starting this month, AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an operator or get directory assistance ...

The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

Origins: One of the many changes that has taken place in the telephone industry in the last few decades is that while phone companies once generally provided their local customers with free directory ...