Infosys survey shows 50% of AI use cases now meet business objectives, highlighting the impact of effective change management. Agentic artificial intelligence (AI) emerges as a priority for operating ...

In my journey as a CEO and tech leader, one principle has consistently proven to be a cornerstone of our success: the meticulous understanding and definition of use cases. This focus has been pivotal ...

Some people might think of generative artifical intelligence (AI) as a solution in search of a problem, but the technology is already proving its worth in one area: software development productivity.

A new report from Forrester has revealed the business departments most likely to adopt generative AI, their primary use cases, and the security threats and risks teams will need to defend against as ...

The transition from artificial intelligence merely being a collection of disparate projects to adopting the secret sauce of business use cases requires some organizational moxie and strategic planning ...

It has been about a year since OpenAI LP launched ChatGPT. That thrust generative artificial intelligence into the spotlight, creating more hype around a technology than anything I can remember. The ...

In our world of enterprise communications technology, we have a pretty clear focus; it’s mostly unified communications as a service (UCaaS) and contact center as a service (CCaaS), with a bit of ...

The number of business projects involving artificial intelligence has more than doubled since 2024, as companies put proven pilots into production and pursue experiments with business-specific ...

While genAI chatbots are mostly deployed as assistants or copilots, agentic AI allows companies to automate entire business processes and fundamentally transform operations. Here's how they're doing ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

U.S. President Joe Biden and Vice President Kamala Harris hold an event to highlight their administration's approach to artificial intelligence in the East Room of the White House on October 30, 2023 ...