A viral trend has circulated online that purportedly influences Chipotle employees into giving customers larger portions. But does the alleged “phone rule” actually work? It all began when popular ...

In response to calls for boycott and walk-outs, some Chipotle customers claim that the restaurant is making a change. For some background, customers have long complained about shrinking portion sizes ...

A Chipotle customer tried to use the viral “phone rule” at the restaurant, but a worker told her she wasn’t allowed to record her bowl being made. Chipotle customers have recently taken to filming ...

(CNN) — Chipotle customers have complained that portion sizes are all over the map. The company finally has a solution – “consistent and generous portions.” That’s according to Scott Boatwright, the ...