Chipotle’s first store opened in 1993. Several brands were tinkering with something like fast casual throughout the 1990s. The segment formalized just before 2000 when industry groups specializing in ...

In years past, we brought bottles of wine or trays of cookies as holiday gifts. This tradition has evolved, enabled by the digitization of restaurants. The modern version of bringing a bottle of wine ...

With customers getting comfortable with interactive technology, there's a bright future for digital displays. Restaurants, however, will need to adapt to the changing technology landscape, be more ...

The positive trend line could explain why 70% of QSR operators plan to devote more resources to customer-facing technology like online or app ordering. NPD's release paints a narrative that digital ...

With COVID-19 placing a spotlight on the need for restaurants to adapt to a changing landscape, just how owners, operators, and companies should approach this challenge remains up for debate. Issues ...

The Digital Restaurant Association, a new advocacy and technology resource organization, has launched to help restaurant owners thrive in a digital world. Digital tools, which offer restaurant ...

Technology will help restaurants compete with other restaurants and attract more customers in a challenging economic environment. Technology can also help restaurants make more money by reducing costs ...

Chef Brad Miller and restaurateur Luke Tabit have tested and eaten hundreds of burgers over the past six months. The two friends and former colleagues have experimented with countless varieties of ...

Understaffed restaurants are turning to digital kiosks amid the labor shortage. They eliminate the need for some cashiers and lead to customers placing bigger orders. The CEO of digital kiosk company ...

Mobile and online ordering for take-out or delivery is quickly becoming the top area of same-store growth across multiple brands, including Wendy's, Chipotle and McDonald's. Because of the growth ...

While the core focus of any restaurant might be to serve delicious, lip-smacking food, restaurants still invest a lot of time and money on paper menus and chalkboards. These two have been dominating ...

As Chipotle doubles down on delivery and digital orders, executives say the fast-casual chain does not need to partner with buzzy ghost-kitchen concepts. Chains including Wendy's, Chick-fil-A, and ...