Picture this: You’ve just checked in to your hotel room, whether that’s for a weekend business conference or a week-long vacation. You likely greeted the front desk employee, showed your ID, put down ...

Robot assistant on modern hotel / office reception. The integration of Artificial Intelligence (AI) into the hospitality sector marks a significant shift in how hotels deliver customer service. In an ...

A hotel manager has vented their frustration online over an entitled guest demanding an early check-in. Reddit user More_Paramedic3148 recounted the incident, detailing how the guest and his wife had ...

A recent survey suggests bad behavior and social blunders by hotel guests are a growing problem. Common complaints include guests being loud, treating staff poorly, and acting entitled in shared ...

A La Quinta Inn & Suites location in Florida is currently under fire for allegedly allowing remote workers to check in guests. A recent video circulating on social media shows a guest filming their ...