The problem happens for users who encrypt the email using the settings under the email File dialog (File > Encrypt), ...
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How to encrypt emails Outlook

When sending important information over email, such as financial statements, health records, or legal documents, it’s ...
Microsoft has confirmed a known issue that prevents recipients from opening encrypted emails in classic Outlook.
In today’s digital landscape, email encryption has become a critical component of safeguarding sensitive information and maintaining secure communication channels. Microsoft 365 offers a comprehensive ...
You may see this error because the Microsoft 365 encryption service cannot verify your identity or check if you have permission to view the message. This is not ...
Microsoft is looking into a newly identified issue in classic Outlook that prevents users from opening certain encrypted ...
You probably have documents on your desktop operating system that contain sensitive information. So what do you do to protect that data? You could hide the document in an obscure folder -- but that's ...