Developing the strategic value of customer interaction centers is dependent on how well computer telephony platforms are built. A robust platform will reliably, consistently, and dynamically bind ...

The Security Think Tank looks at platformisation considering questions such as how CISOs can distinguish between a truly integrated platform and 'integration theater, and how to protect unified ...

The Security Think Tank looks at platformisation, considering questions such as how CISOs can distinguish between a truly integrated platform and 'integration theater, and how to protect unified ...

One Equity Partners completed its investment in Computer Design and Integration, which provides IT infrastructure hardware and software, consulting and managed services. The company’s founder and ...

TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...

NEW YORK--(BUSINESS WIRE)--Computer Design & Integration LLC (“CDI” or “the Company”) announced today that Jason Kalvesmaki has been promoted to Executive Vice President of Core Sales. In this ...

NEW YORK--(BUSINESS WIRE)--Computer Design & Integration LLC (CDI LLC) announced today the promotion of William Huber to Chief Technology Officer (CTO), effectively immediately. In this capacity, ...

Computer Design & Integration LLC (CDI LLC) announced today the promotion of Rob Owen to Executive Vice President (EVP), Chief Architect. As EVP, Chief Architect, Owen will continue to lead the ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...