Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

Every healthcare leader is thinking about burnout. Providers and administrators are overwhelmed by staffing shortages and other morale strains, which we know are compromising patient experience ...

In any given year, approximately 3.5 million Americans experience homelessness, 39 percent of whom are children. Why we allow so many people to live in abject poverty and desperation is an indictment ...

During a busy shift in the emergency department not long ago, I tried something new: I walked out of the double doors and into the waiting room. For a physician, the waiting room is an uncomfortable ...

An analysis of health insurance records of almost two million coronavirus patients found new issues in nearly a quarter — including those whose Covid infection was mild or asymptomatic. By Pam Belluck ...

As hospitals bring remote patient monitoring and connected apps into their intensive care units, they're finding opportunities to not just increase efficiency of care, but also to improve the ...

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...

Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

Many people who have recovered from Covid-19 infection are still experiencing cognitive impairment more than seven months later, according to new research. The study, which describes the the kinds of ...