Learn more about the new functionality that Salesforce is adding to its Suite plans, including access to Agentforce for Small ...

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Singapore-based insurer Singlife has started deploying Salesforce Agentforce to assist customer service teams as part of a broader move to harness the capabilities of agentic artificial intelligence ...