As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Salesforce, the world’s leading AI-powered CRM platform, is set to expand its presence in Sri Lanka with the launch of the ...

Salesforce, this week announced the upcoming launch of the Salesforce Startup Program in Sri Lanka to foster growth and ...

‘When you think about how much of [our revenue] is actually managed on a day-to-day [basis] by the partners, they’re massive custodians of the brand and customer success and lifetime value,’ says ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

‘MSPs are where the real rubber hits the road. MSPs working with Salesforce already understand customer need and the gaps in the coverage. MSPs are still a small part of the overall Salesforce channel ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More As the hype builds around cloud computing, questions are growing about ...

Few people can say they turned down a job offer from Marc Benioff. But that’s exactly what John Taschek did in 2002 when he was the lead product analyst at eWeek (PCWeek) magazine. Early on, his ...

To most outsiders, the Salesforce brand is just a friendly blue cloud. But conference attendees over the past seven years have been greeted by an entire landscape full of bushes, trees and friendly ...