Veterans who access their records and services on My HealtheVet, VA.gov or through the VA: Health and Benefits mobile app will be required to use Login.gov and ID.me.

Joe Chenelly, national executive director of AMVETS, calls on the VA to swiftly implement its new electronic health records system in this op-ed. (Karen Bleier/AFP/Getty Images) When service members ...

The Mann-Grandstaff Veterans Affairs medical center in Spokane, Wash., was among the first sites to use the department's new electronic health records system. (Veterans Affairs) Veterans Affairs ...

LIVINGSTON CO., Mich. (WLNS) — A 20th-century problem is an issue still in the 21st century for U.S. veterans. While the majority of the world functions digitally with laptops, smartphones and tablets ...

EXCLUSIVE – House Republicans are shining a light on a major records backlog at a government archives agency that has meant thousands of veterans and their families are waiting months, and in some ...

The apocalyptic scene is still burned into Mike Buttery’s memory 50 years later: Black smoke billowing from the top floor of the Military Personnel Records Center; bits of paper wafting through the ...

Fifty years ago, millions of files were destroyed in a huge fire at the Military Personnel Records Center in suburban St. Louis. The July 12, 1973, blaze consumed an estimated 16 to 18 million ...

A backlog of hundreds of thousands of requests for veterans records from the National Personnel Records Center in St. Louis that was caused by limiting in-person work during the COVID-19 pandemic has ...

A backlog at the federal agency that handles military records is causing headaches for Miami Valley veterans. It began with a temporary shutdown during the early days of the COVID crisis and only got ...