is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

When you look at your laptop screen and see it flicker, display distorted images, not power on, or suddenly go black, it can be panic-inducing. After all, without a functioning screen, your laptop is ...

Our computers are complex devices, and issues can arise out of nowhere. It can be incredibly frustrating when one-half of the screen has turned entirely black and unusable, but there are ways you can ...