One California city has become the second city in the nation to pass a local law regulating how retailers operate ...

You’ll notice Target’s new self-checkout the next time you stop in: tactile controls, audio prompts, and headphone jacks aim to make scanning and paying faster and more independent for people with ...

Self-checkout was sold as a frictionless shortcut, yet a growing body of data shows it is riddled with traps that most shoppers never see coming. From quiet "oops" moments that count as theft to ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Retail giant Target has limited self-checkout to customers with 10 items or less, but denies claims the move is due to theft. Like several other retail stores, the Minneapolis store has been hit with ...

Self-checkouts may save time at the store, but a growing number of shoppers admit they’ve also used it to steal. Among Americans who’ve used self-checkout, 27% say they’ve intentionally taken an item ...