That's certainly true. But think of the situation from your customers' and prospects' perspective. They're slammed with probably more than 100 business emails every day, and most of those are tossed ...

One of the most important skills of any job, regardless of industry, experience level, technicality, or location, is the ability to write a clear email. There are many aids out there to help you with ...

You reviewed your resume, ensuring it was accurate and professionally presented. You wrote an incredible cover letter and jumped through every other job application hoop. Then the weeks tick by, and ...

Emails are one of the most common forms of communication these days, especially in business. Whether you’re sending correspondence about a job prospect, a business recommendation, or some other ...

Poor writing can make others think you aren't intelligent. I'm the executive editor of a magazine and know firsthand how grammar can change the meaning of a sentence. Don't get caught up in ...

Cold emails feel like talking to an empty room. You write a great message. You hit send. Then nothing happens. Your email sits in someone's Gmail inbox, ignored and forgotten. Here's what most people ...

No one cares about your business, products or services. That sounds harsh, but it’s true. All people care about is how your product, service, or offer can help them, make their lives better or make ...

When you have a new employee joining your company, you want to make a good impression. You want to help them feel part of the team. And you likely have important first-day information to share, such ...

Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...