Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex product ecosystems, global service teams, and interactions across multiple ...

Microsoft 365 Copilot adds seven 2026 features, including voice chat with live transcription and improved Outlook meeting ...

After recently writing about Singularity in this column, I felt it was time to address the elephant in the room – the difference between Artificial Intelligence and Human Consciousness in the Age of ...

The automotive giant has made Snowflake the core of its organization-wide data mesh and is now exploring agentic technologies.

Voxelmaps and NVIDIA partner to give city teams real-time 3D visibility into streets, infrastructure, and urban change - with natural-language querying built in.

Google is making Personal Intelligence available to all free users in the U.S. as part of today’s update. Consumers can access it via the Gemini app, the version of Gemini embedded in Chrome and AI ...

New integration lets portfolio managers and research analysts access forward-looking KPI forecasts, dataset-level insights, and predictive analysis through natural language - adding AI-native ...

David Weiszfeld’s career has focussed around solving a recurring problem: how to navigate the glut of data relating to artists and songs. After leaving Universal Music in 2013 and founding […] ...

The role of the physician continues to evolve with the use of AI in medicine ...

Enterprise AI doesn’t prove its value through pilots, it proves it through disciplined financial modeling. Here’s how ESG quantified productivity gains, faster deployment, operational efficiency, and ...

As organizational AI strategies mature, we are seeing a clear shift from broad-spectrum, generic AI platforms, such as Microsoft Copilot or Google Gemini, toward purpose-built, customized intelligence ...

Windows 11 Pro combines useful built-in security with AI tools to protect your data and streamline how you work every day.