Transport Commissioner Angela Lee on Thursday said she believes the switch to an electronic ticketing system for ...

There are queues, and there are queues. Those interested in seeing the chic-est – and possibly longest – of these should hot-foot it down to the new Polène store in Regent Street, London, which opened ...

You run into the grocery store to quickly pick up one ingredient. You grab what you need and head to the front of the store. After quickly sizing up the check-out lines, you choose the one that looks ...

Two queueing theorists investigated why queues at restrooms are invariably longer for ladies than for men. Time and time again. What are the main causes for this disparity? And how can it be overcome?

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Queueing: Brits are experts at it, and airports are hotspots for it. It’s the inevitably boring but necessary slog of any journey. Check-in, bag drop, security checks, border control, boarding, ...