Tech companies looking to plunge billions of dollars into ever-bigger data centers to power artificial intelligence and cloud ...

A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...

Telvista Inc. is closing a facility it operates at 8585 N. Stemmons Freeway in Dallas, prompting its 110 employees to be laid ...

Tools that power artificial intelligence devour energy. But attempts to shield regular Californians from footing the bill in 2025 ended with a law requiring regulators to write a report about the ...

Some tech leaders are concerned that the artificial intelligence race will exhaust available land and energy. The solution ...

Microsoft’s biggest news stories of 2025 include breaking the $4 trillion market cap, Windows 10 end of support, AI agents ...

Richard Grenell, a Trump ally whom the president chose to head the Kennedy Center after he forced out the previous leadership ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...

Cleveland Browns rookie quarterback Dillon Gabriel has already made a strong impression on the team's coaching staff as he prepares for his first career NFL start. NFL Network's Ian Rapoport reported ...

Super Micro Computer, Inc. is a key AI infrastructure enabler, trading at an attractive valuation despite rapid growth and a strong Nvidia partnership. SMCI leads in delivering turnkey AI data center ...