ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI uses by December 2025.

Enterprises are deploying AI agents that act like employees—with access rights, permissions, and the ability to cause real damage. Identity governance hasn't caught up.

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...