Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

AI launches Grok Enterprise and Business plans, targeting workplace users with higher limits, security controls, and data ...

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

When using the integration, Agentforce Trust Layer protects proprietary data, which is also governed by the company's security standards, Salesforce said. ChatGPT respects existing permissions and ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with popular tools like Google Workspace and Microsoft, making it a practical ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans.

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...

Imagine trying to make sense of a chaotic conversation where multiple voices overlap, each contributing to a critical discussion. Without the ability to distinguish “who said what,” the audio becomes ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs) to ingest the platform’s data as ...

June 10 (Reuters) - Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a ...